1. Who we are
Junkang Filter Media is operated by Nantong Junkang Purification Technology Co., Ltd., located at Building B, No. 3 Taoli Road, Xiayuan Town, Rugao City, Nantong, Jiangsu, China.
For privacy questions or requests, contact sales@junkangfilter.com.
2. Information we collect
When you send a website inquiry or submit a Meta lead form, we may collect information that you choose to provide, including:
- Your name, company name, work email and optional WhatsApp or telephone number
- Your country or region
- Your product interest, application, required format, dimensions and estimated quantity
- Drawings, sample photos, specifications or other project information that you later send to us
Our website may also process basic technical information needed to operate securely. Optional measurement data is collected through Google Analytics only after a visitor accepts measurement cookies.
3. How we use information
We use the information for the purpose described when it is collected, including to:
- Review your filtration requirement and evaluate factory feasibility
- Respond by email, telephone or WhatsApp using the contact method you provide
- Prepare product information, quotations, samples or order-related documents
- Maintain necessary business records and protect our website and communications
- Understand general website usage when optional measurement cookies are accepted
We do not sell personal information. We do not use an optional WhatsApp number for unrelated promotional messages without an appropriate basis or permission.
4. How information may be shared
We may use service providers that support website hosting, form processing, email, business communications and optional analytics. These may include Netlify, Google Analytics and Meta when you submit information through a Meta lead form. We may also disclose information when required by law or when reasonably necessary to protect legal rights and security.
Service providers process information under their own terms and privacy obligations. We limit use of inquiry information to the purposes described in this policy.
5. International processing
Because our company is based in China and some service providers operate internationally, information may be processed in China and in other countries where those providers operate. We take reasonable steps to use information consistently with this policy and applicable requirements.
6. Retention and security
We keep inquiry and business information only for as long as reasonably needed to respond, evaluate a project, maintain a business relationship, meet recordkeeping obligations or resolve disputes. We use reasonable technical and organizational measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
7. Your choices and rights
Depending on applicable law, you may request access to, correction of or deletion of personal information, or withdraw consent where processing relies on consent. You may also ask us to stop contacting you through a particular channel.
Send requests to sales@junkangfilter.com. We may need to verify the request before taking action.
8. Children
Our website and business inquiry services are intended for business users and are not directed to children under 18. We do not knowingly request information from children.
9. Updates to this policy
We may update this policy when our website, inquiry process or legal requirements change. The effective date at the top of this page shows the latest published version.